# How to Re-open a Fully Invoiced Agreement

1. Open the specific agreement you wish to modify.&#x20;

<figure><img src="/files/Q35Rwflj6IrPmZI3vQOe" alt="" width="563"><figcaption></figcaption></figure>

2. In the top right corner of the agreement header, you will see the status badge marked as Completed. <br>

3. Next to it, click the Reopen button (indicated by a folder icon).\ <br>

   <figure><img src="/files/32XkdDd8RzXKRfEzcGKG" alt="" width="563"><figcaption></figcaption></figure>

4. A confirmation dialog box will appear asking: *"Are you sure you want to reopen rental agreement \[Number]?"*  \ <br>

   <figure><img src="/files/i0tNrkBFDB8ijoVLUWMR" alt="" width="563"><figcaption></figcaption></figure>

5. Click **OK** to proceed.
   1. Click Cancel if you do not wish to make changes.

6. Once confirmed, the system will process the request. You can verify the action was successful by checking two areas:\ <br>

   <figure><img src="/files/DxpvOXgZ0FcvBS0Odzhy" alt="" width="563"><figcaption></figcaption></figure>

   <br>

   1. Toast Notification: A green success message will appear in the top right corner stating: *"Rental Agreement \[Number] reopened successfully."*

7. The status badge will change from "Completed" to Returned and an Edit button will now be visible in the header.

8. After re-opening, the following features become available:

* Add Line Charges: You can now use the `+` icon to add new line items.
* Modify Miscellaneous Charges: The ability to add or adjust extra fees is restored.
* Header Edits: Use the Edit button to update customer or shipping information.


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